Shipping policy
Shipping Policy
Moodflip
Operated by Kriyeta Industries Pvt. Ltd.
Order Processing
-
Orders are processed and dispatched within 24–48 business hours after payment confirmation.
-
Orders placed on weekends or public holidays are processed on the next working day.
Domestic Shipping (India)
-
We deliver across India using reliable courier partners such as Shiprocket, Delhivery, and Bluedart.
-
Estimated delivery time is 3 to 7 business days, depending on the delivery location.
-
Free shipping is available on orders above ₹1000.
-
Shipping charges for orders below ₹1000 are calculated at checkout.
International Shipping
-
We ship to selected international locations.
-
Estimated delivery time for international orders is 7 to 14 business days, subject to customs clearance.
-
Customs duties, taxes, or import charges (if applicable) are the responsibility of the customer.
Order Tracking
-
Tracking details are shared via email or SMS once the order is dispatched.
Important Notes
-
Customers are responsible for providing accurate shipping and contact details.
-
Delivery delays caused by incorrect address details, courier delays, customs clearance, weather conditions, or unforeseen circumstances are not the responsibility of Moodflip.
-
Re-shipping charges may apply if an order is returned due to incorrect information or refusal to accept delivery.
Contact Information
For any shipping-related queries, please contact us at:
Email: support@moodflip.in